Someone Ready to Wow in the Wilderness

Wild With Nature Housekeeper

Wild With Nature, Norfolk

Are you eager to curate unforgettable moments for guests amidst the serene beauty of the countryside, where luxury meets nature? Do you thrive in a collaborative environment, working alongside a dedicated team driven by passion for exceptional guest experiences? This is an exciting opportunity that seeks an enthusiastic, highly motivated, and conscientious individual who will play a valued role in the housekeeping operations of the glamping enterprise. As a housekeeper at Wild With Nature, you will be part of a friendly, supportive and enthusiastic housekeeping team covering both of our glamping retreats to deliver first-class customer service, ensuring the guest experience always takes priority. 

At Wild With Nature, we are dedicated to delivering sustainable, responsible tourism with exceptional customer service. We advocate adventure and nature connection through offering guests unique experiences and the opportunity to submerse themselves in our very own nature reserve. Our culture is rooted in Environment, Impact, and Adventure. This foundation not only ensures a memorable experience for our guests but also a fulfilling work environment for our team. 

Closing date: 19/04/2024

Apply now

It would be amazing if you have

  • Integrity, drive, and a high attention to detail.
  • Passion for nature, the environment and achieving real impact.
  • Effective time management skills.
  • Adaptable to changes in routine and flexible with working hours.
  • Strong verbal communication skills when working with team members and helping guests.
  • Ability to work under own initiative and work under pressure to meet deadlines.
  • Good physical strength and stamina.
  • A full, clean, driving licence and ability to drive both automatic and manual transmission work vehicles.
  • Happy to work outdoors in all weather conditions (where safe to do so).
  • A passion for learning and desire to develop your skills.
  • Good IT skills to use online apps for timesheets and task lists.
  • Cleaning and/or housekeeping experience is desirable but not essential because full training will be given.
  • It would be great if you have experience of camping / glamping but don’t worry if you don’t. If you have a passion for the environment, we’re confident you can learn on the job.
  • And finally, rather importantly, you need to be nice! We have a great team energy and we cannot wait to add great people to our fab team!

 

Our on-site team comprises a manager, housekeeping team leader and 2-3 core housekeepers, plus additional housekeepers during busy periods (such as the summer holidays). Most changeovers take place on Mondays, Wednesdays and Fridays between 10:00 and 16:00, or earlier if units are vacant. On occasions, changeovers may take place on other days including weekends.

Usual working hours are between 9 – 4, up to 3 days per week on a zero hours basis. We understand that life’s responsibilities extend beyond work, so we are as accommodating as possible whilst meeting the needs of our guests and business. Just like our personal lives, site can get crazy busy too, so we may need you to be flexible with working hours during those busy periods – but don’t worry we all get stuck in to help one another!

While this role does present its physical challenges, especially during the vibrant summer months, it’s an opportunity to immerse yourself in the great outdoors, no matter the weather. We believe the unique benefits of this position — surrounding yourself with nature’s beauty, breathing in the fresh air, and working within stunning landscapes — far surpass its demands. You’ll be an integral part of an incredible team, united by a remarkable mission.

What we’d love you to do

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Collaborate closely with the Housekeeping Team Leader to gain a clear understanding of the day’s priorities, and then take initiative to efficiently accomplish these tasks. 

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Execute meticulous cleaning and preparation of accommodations and guest areas, aiming not just to meet but to exceed customer expectations, thereby upholding and enhancing our company’s esteemed reputation. We provide detailed checklists and mentorship to support new team members in achieving these high standards. 

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Changeover duties include general cleaning, bed-making, bins, emptying wood burners, cleaning/refilling hot tubs, cleaning firepits/pizza ovens and ensuring all items are in situ, clean, and neatly presented. 

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Ensuring that you have all you need to execute successful changeover between guests. This involves collecting changeover kits (inc. linen, towels & consumables) for allocated units and ensuring you have required supplies in your dedicated cleaning kit. 

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Reporting any health and safety concerns or issues with the condition of the site or equipment to team leader or manager. Ensuring all guest areas are clean, inviting, and in-line with company branding and ethos. 

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Helping to maintain tidy staff areas to ensure that all team members can easily access contents. This will involve assisting with laundering duties, emptying your work vehicle, refilling vehicle spares kits, and putting away used equipment at the end of each day. 

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Ensuring all supplies are restocked to ensure smooth operation and guest experience. 

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Support the team with pre/post-season tasks to prepare or close down both sites as needed, ensuring readiness and operational excellence for every season. 

What you need to be awesome

Each role is different. Your location may be different. Your needs might be different. We will work with you to create a role and package that allows you to be incredible. The below details what every role will include, and what we feel every company should provide.

Your resource pack
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    Stunning working environment alongside nature in peaceful lakesides and farmland

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    Friendly, supportive, and fun-loving team

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    Ongoing mentorship and on-site training

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    Competitive rate of pay

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    And the added bonus of wild-swimming and/or paddleboarding opportunities!

Our interview process - what to expect

We hire people that are the best at what they do. And just as important as it is to discover if you're a good fit for us, you need to determine if we are a good fit for you.

1Apply

This is the first step to becoming part of the team. Simply click the ‘Apply Now’ button to complete our application form, and show us how awesome you are!

CV’s are needed, but on their own we don’t feel they tell us enough about who you really are. So, we have listed just a couple of questions to allow us to learn more about you.

2Opportunity to Shine

If your application is successful a member (or two) of the team will have an introductory call with you, to answer any initial questions you may have. After which, if successful, we will set an exciting role specific challenge for you to complete in advance of your interview. An opportunity for us to see you shine.

3Interview

We hate for this part to be too corporate and regimented. Instead, we will have a relaxed conversation to get to know one another, an opportunity to ask questions and learn more.

We recognise that this process is two way and that you will be interviewing us perhaps even more than we will be interviewing you – we promise that it won’t be a dull process.

4Decision

We will invite you to meet more of the team so you and them can explore the realities of being a part of Oxygen Conservation. If our passion for what we do aligns with yours and we think you’ll be a great addition, we will invite you to join our growing team. If you love what you’ve learnt we hope you will accept, to be a part of our mission to Scale Conservation.